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FINANCIAL
SERVICES
Quality customer service is the key to retaining and growing market
share for any business. Glancing's voice/video service is the ideal
tool for businesses that require personalized customer service.
Glancing voice/video services can reduce call-handling times, enhance
customer loyalty, and maximize personnel resources. Your users can:
Access trading, banking, or other online financial accounts
online and simply click to place a call that connects to your
customer care operations |
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Immediately connect to customer care representatives on traditional
phones or multimedia PCs (reducing your telephone costs) |
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Use touch-tone capabilities to navigate through existing phone
trees (IVR) to access account information, or to direct their
call |
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Improve investor relations |
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